Shipping Policy

All orders are packed and shipped from Windsor, Ontario, Canada. Orders are not processed during weekends and public holidays.

Many shipping carriers are experiencing delays in processing, updating and delivering parcels. We appreciate your patience during this busy holiday season.

Most orders offer tracking numbers, you will receive a confirmation of shipping once the package has been sent, via email.

Upon delivery by the selected carrier we are not responsible for the loss or theft of your package.

All delivery times are estimates and cannot be guaranteed.

Phelix and Co. is not responsible for any import duties, customs, or taxes incurred on international shipments. We are also not responsible for any delays in delivery due to customs.